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Activity overview

Latest activity by Ana
  • Ana created an article,

    Error message says I can't Float because of my state of residence?

        **Coming Soon**  

  • Ana created an article,

    What is FloatMe Financial Forecast?

      Your financial forecast, like a weather report, is available round the clock, rain or shine. We’ve built this feature to ensure you're always well-prepared to weather any financial storm. It’s ea...

  • Ana created an article,

    Why am I getting an "authentication" error?

    There are a few reasons you might see the following error upon login:     If you are receiving this "error authenticating your login" message, then most likely your are using a connection method t...

  • Ana created an article,

    How do I cancel an upcoming Autopay payment?

    If you are enrolled in Autopay, but need to cancel an upcoming payment, you can easily do so in-app. In your FloatMe app, head to your MVP Card section. From there you can unenroll from Autopay by ...

  • Ana created an article,

    Where is my MVP Card number?

          You can find your MVP Card number in-app by tapping on the image of your MVP Card. The card will turn around and show you all the card details!      

  • Ana created an article,

    What is a Security Deposit Account (SDA)?

        Great question! This is what makes our MVP Card so unique. Whenever you Add Money to your MVP Card, it is automatically deposited into your Security Deposit Account* (or SDA, as we call it).  W...

  • Ana created an article,

    Can I use my MVP Card internationally?

      In short, yes! You can make purchases with your MVP Card anywhere MasterCard is accepted. Please choose "Credit" when making a purchase.    Unfortunately though, the FloatMe app itself is not cur...

  • Ana created an article,

    Should I choose "Debit" or "Credit" when making a purchase?

      Great question! When making a purchase at a cash register or store, please choose “Credit”. Choosing "Credit" allows you to take advantage of all your MVP Card benefits, including MVP Rewards.   ...

  • Ana created an article,

    How do I create or change my PIN number?

      Your MVP Card ATM Personal Identification Number (PIN)* is a code that enables you to withdraw money from ATMs. To keep your account safe, do not share this number with anyone.   If you're an MVP...

  • Ana created an article,

    What happens if I miss an MVP membership payment?

      Oh no! We hope this doesn't happen, but sometimes things don't go as planned. If you miss a payment for your MVP membership, you will have a 7 day grace period to pay your subscription fee. Don't...